Zoho Sign vs. DocuSign
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Zoho Sign vs. DocuSign: Full Comparison (Updated)

Will Cannon

Last updated on October 21, 2022

Using a digital signature is becoming increasingly important in today’s business world. They provide a convenient way for customers and employees to sign documents without using traditional paper-based methods. However, not all e-signature solutions are created equal.  Evaluating different options before selecting a solution for your business is important, and some factors to consider include ease of use, security, and pricing. Here’s a full comparison of Zoho Sign vs. DocuSign.

Zoho Sign vs. DocuSign at a Glance

DocuSign and Zoho Sign are two of the most popular digital signature tools available. Both platforms offer a variety of features and options for users, making it simple to find the right tool for any situation. They’re also trusted by millions of users around the world and are backed by industry-leading security.

Here are some highlights of both industry-leading platforms at a glance. 

Zoho SignDocuSign
Key Features– Advanced signing workflows – Audit trails- Public Key cryptography– Integrations with over 400 tools- Best-in-class mobile app- Reusable shared documents and templates
Integrations– Zoho apps (Zoho Forms, Zoho People, Zoho Writer, etc.)- CRM apps (Hubspot, Pipedrive)- Custom REST APIs- Microsoft 365 & G Suite– Cloud storage apps (Box, Google Drive, Dropbox)- Microsoft 365 & G Suite- CRM tools- Communication tools (Zoom)
Live SupportResource CenterLive support via email, phone, or online
Best ForTeams and individualsLarge enterprises
Free TrialFree plan and 14-day free trial30-day free trial
Basic Plan price$10 per user per month (billed annually)$10 per user per month (billed annually)

Zoho Sign vs. DocuSign Comparison Guide

Key Features

When it comes to digital signatures, there are a few non-negotiable things.  Your platform must be legally binding, secure, and easy to use. That’s why platforms like Zoho Sign and DocuSign are so popular — they tick all those boxes. But what features make these platforms stand out from the competition?

Zoho Sign

Zoho Sign has several features that can apply to any size of business across various industries. One of the key benefits of using Zoho Sign is customizing your digital workflows by; personalizing templates, setting expiration dates on documents, and configuring user access to specific documents.

Features of Zoho Sign that make it a well-rounded e-signature solution include:

  • Authentication via email and SMS for multiple recipients
  • Import documents
  • Advanced integrations with other Zoho apps, including Zoho Writer, Zoho Recruit, and Zoho Docs
  • Basic integrations with popular apps
  • Public key cryptography

DocuSign

DocuSign has robust features built from the individual to the enterprise use case.  Its most appealing feature is its ease of use,  making it straightforward for users to learn and adopt the platform.

Essential features that DocuSign offers include: 

  • Real-time audit trail 
  • Template sharing
  • Integrations with popular tools like Dropbox, Google Drive, and more
  • One of the top-rated mobile apps 
  • Automated reminders and notifications for signing workflows
  • Payment collection

Bonus: Here are other DocuSign competitors to consider.

Zoho Sign vs. DocuSign: Integrations

Anyone who’s ever tried to get multiple document signing applications to talk to one another knows it can be a frustrating experience. To get two tools to communicate with each other, they need to have an application programming interface (API), which acts as a bridge between two pieces of software.  Zoho Sign and DocuSign include several  API integrations that make your workflow easier to manage. 

Zoho Sign

Zoho Sign includes several integrations with popular third-party tools and Zoho apps. While they are accessible at different pricing tiers, key integrations include:

  • Zoho apps: Zoho CRM, Zoho Mail, Zoho Recruit, Zoho Forms, Zoho Docs, and more
  • Microsoft 365 (Microsoft Teams, Outlook)
  • G Suite (Gmail)
  • Zapier
  • Hubspot
  • Cloud storage apps

DocuSign

DocuSign has a robust platform of more than 400 integrations. Unlike Zoho Sign’s limit to which integrations are accessible at which tier, most of DocuSign’s integrations are enabled at every level. Key integrations with mobile apps include: 

  • Box
  • Google Drive
  • Microsoft 365
  • Salesforce
  • Zoom

Zoho Sign vs. DocuSign: Security & Compliance

In today’s digital world, it’s more important than ever for businesses to have a secure e-signature platform. These platforms allow businesses to save time and paper and provide a safe way to sign documents electronically, manage documents, and enhance the contract lifecycle. Zoho Sign and DocuSign both feature advanced security measures. 

Zoho Sign

A few highlights of Zoho Sign’s security measures include: 

  • Public Key Infrastructure (PKI) for signing PDFs and documents
  • Data transmitted through SSL/TLS connection
  • AES 256-bit encryption at rest 
  • Multi-factor authentication 
  • Cryptographic hash created for each document

DocuSign

There are a few key security measures DocuSign provides its users, including: 

  • Geographically distinct data centers that have been certified by ISO 27001 and audited by SOC
  • Continuous annual Business Continuity Planning and Disaster Recovery testing
  • Multi-factor authentication
  • Encrypted VPN access
  • Malware protection and DDoS mitigation

Zoho Sign vs. DocuSign: Ease of Use

Digital signatures are essential for getting things done in the modern business world. They provide a convenient way to sign documents and agreements electronically without the need for paper or ink. However, not all e-signature platforms are created equal; some are more cumbersome and difficult to use than others. That’s why Zoho Sign and DocuSign make it quick and easy to add your signature to any document, regardless of where you are or what device you’re using. 

Zoho Sign

Zoho Sign is the easiest way to get documents signed electronically. Simply upload the document you need to be signed, add the signatories, and send. The signatories receive an email with a link to the document and can review and sign the document from any device at any time. Once the document is signed, you’ll receive a notification so you can download the completed version. 

DocuSign

DocuSign is an efficient tool that makes it easy to gather a digital signature on a document. All you need to do is upload the document, add the signatories, and send it off. The recipients will get an email with a link to the document, and they can sign it right from their computer or mobile device. DocuSign is secure and compliant with all major e-signature laws, so you can rest assured that your documents are binding. 

Zoho Sign vs. DocuSign: Plans & Pricing

 DocuSign and Zoho Sign offer a similar pricing model, with monthly subscription plans that increase in price as more features are added. In addition, they are priced per user per month so that additional users will cost extra. However, Zoho Sign also offers a free tier of service and a 14-day free trial, while DocuSign provides a 1-month free trial.  DocuSign’s pricing increases sharply with monthly billing, so committing to an annual plan would be cost-effective for users. 

Zoho Sign

  • Free
  • Standard: $10 per user per month billed annually; $12 per month billed monthly
  • Professional: $16 per user per month billed annually; $20 per month billed monthly
  • Enterprise: $22 per user per month billed annually; $28 per month billed monthly

DocuSign

  • Personal: $10 per user per month billed annually; $15 per month billed monthly
  • Standard: $25 per user per month billed annually; $45 per month billed monthly
  • Business Pro: $40 per user per month billed annually; $65 per month billed monthly
  • Enhanced Plans: custom pricing

The Bottom Line: Is Zoho Sign Better Than DocuSign?

Regarding digital signatures, DocuSign has been around for decades, and Zoho Sign is a newer entrant. So, which one is better? That depends on your needs. If you’re looking for a comprehensive solution that can handle everything from complex workflows to contract management, DocuSign is probably a better fit. 

However,  Zoho Sign may be all you need if you’re looking for a simple way to get document signatures. Since it’s part of the Zoho Workplace Suite, it integrates seamlessly with other Zoho apps if you’re already a user. Selecting which to go with depends on your use case and budget constraints. One key consideration is pricing, and while both platforms have similar pricing models, DocuSign has a steeper price tag for many tiers, especially billed monthly.

More e-Signature Alternatives

Signaturely

With so many businesses operating remotely, the need for efficient digital signing solutions has never been greater. That’s where Signaturely comes in. The platform allows you to sign documents using any device securely. Its automated workflow tracking and legal audit log ensure all your signings comply with the latest regulations. From integrations to popular tools like DropBox and Box, Signaturely fits seamlessly into your existing workflow. 

 Signaturely offers all the features you’d expect (like bulk send, contact management, and branding customization), but it’s also more affordable than some competitors. The free plan is great for individuals or small businesses, and the packages only increase to $30 per user per month for Business plans – still significantly lower than DocuSign’s price point. 

PandaDoc

While PandaDoc and DocuSign offer similar features like shared documents and integrations, PandaDoc has a few drawbacks that might make users think twice before signing up. One significant drawback is that the service lags, which can be frustrating when trying to get work done. Additionally, some users have found the overall user experience lacking compared to other document signing services.

SignNow

Although DocuSign is a widely used e-signature solution, it can be quite expensive for businesses, especially those requiring multiple users or many documents to be signed.  There is a wide range of signature solutions, like HelloSign and AdobeSign. SignNow offers a more affordable alternative, with its basic tier including unlimited templates and the ability to send document signing requests to an unlimited number of recipients. However, there are some limitations to the features of SignNow, such as only being able to send out one email at a time. 

FAQs about Zoho Sign vs. DocuSign

There are a few frequently asked questions when it comes to comparing Zoho Sign and DocuSign, including: 

Does DocuSign work with Zoho?

Zoho Sign’s integration with DocuSign means you can easily send documents for signature and track the document’s status. This is a great way to follow your documents and ensure they are signed on time. DocuSign integrates directly with Zoho CRM, not Zoho Sign.

Who is the biggest competitor of DocuSign? 

Two of the biggest competitors to DocuSign are Signaturely and PandaDoc. Both platforms offer a sleek and user-friendly interface, a wide range of integrations, and competitive pricing plans. 

What You Need to Remember About Zoho Sign vs. DocuSign

If you’re in the market for an e-Signature solution, you’ve probably considered the differences between DocuSign and  Zoho Sign. Both platforms are widely used and offer a range of features to meet the needs of businesses of all sizes. Ultimately, the best platform for your business will depend on your specific needs and budget. With so many great options available beyond these two services, you’re sure to find an e-Signature solution perfect for your team. 

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